Course content

The course focuses on performance measurement in general and covers especially problems related to the design and implementation of a performance measurement system. Relevant topics include understanding the organization's priorities, defining important business processes, development of performance indicators, and development of the actual performance measurement.

Learning outcome

Knowledge, the candidate has knowledge about:

• Historical development of the field.
• Detailed insight into how a system for performance measurement is designed.
• Understanding of how performance indicators are defined.
• The use of performance measurement in performance management.

Skills, the candidate can:

• Define performance indicators and design a system for performance measurement.
• Link performance measurement to different applications.

General competence, the candidate can:

• Understand the impact and use of performance measurement in organizations and society.

Learning methods and activities

The mode of work is individual studies of relevant literature and the production of a paper based on this, preferably linked to the PhD focus of the student.

Recommended previous knowledge

Basic knowledge corresponding to the Master degree in technology, preferably with a focus on operations management or management in general.

Required previous knowledge

All students taking this course must be enrolled in a PhD program at NTNU or a different university.

Course materials

Books and articles are defined according to the focus of the indiviual candidate.