course-details-portlet

ISA3501 - Welfare sociology and ground bureaucracy

About

Examination arrangement

Examination arrangement: School exam
Grade: Letter grades

Evaluation Weighting Duration Grade deviation Examination aids
School exam 100/100 4 hours E

Course content

The point of departure for the course is that research on service user's encounters and experiences with the social service system tend to be rather critical. The focus of the course is theories and research that will provide tools for understanding the complexity of this problem, whether it is in Nav (the Work and Welfare Administration), child welfare or other parts of the service system. One will address issues such as the street level bureaucracy and the dilemmas of the individual employee, consequences of governance systems and the so-called New Public Management, use of discretion, challenges related to coordination and production of individually tailored services, and innovations in welfare organisations.

Learning outcome

Knowledge - the student shall:

  • have thorough knowledge about theories and research on organizational preconditions for the practical and user-oriented work in social service organisations
  • knowledge about the consequences of such conditions for the adaptations of the individual employee
  • knowledge about possible consequences for the experiences of service users and individually tailoring of services

Skills - the student shall demonstrate the ability to:

  • recognize various theories and perspectives in research and address these critically
  • analyze data or situations independently by using the tools provided by this area of research

Qualifications - the student shall be able to:

  • employ the knowledge and skills in new and related areas
  • present challenges, issues and problems related to social service organisations in an analytic and reflective way
  • work with organizational development and innovations in social service organisations

Learning methods and activities

Lectures, seminars and individual learning activities

Further on evaluation

Written exam, 4 hours.

Specific conditions

Admission to a programme of study is required:
Disability and Society (MFUNKSAM)
Social work (MSARB)

Required previous knowledge

Admission to the master studies in Social Work, Child Welfare Work or Disability and Society. The course can also, after individual assessment, be opened to students in other social sciences or health sciences master's programs.

Course materials

Reading list of about 750 pages. The syllabus list is published on Blackboard at the start of the course.

More on the course

No

Facts

Version: 1
Credits:  7.5 SP
Study level: Second degree level

Coursework

Term no.: 1
Teaching semester:  AUTUMN 2024

Language of instruction: Norwegian

Location: Trondheim

Subject area(s)
  • Social Sciences
Contact information
Course coordinator: Lecturer(s):

Department with academic responsibility
Department of Social Work

Timetable

List view
Calendar view

Examination

Examination arrangement: School exam

Term Status code Evaluation Weighting Examination aids Date Time Examination system Room *
Autumn ORD School exam 100/100 E 2024-11-26 09:00 INSPERA
Room Building Number of candidates
SL310 blå sone Sluppenvegen 14 2
Spring ORD School exam 100/100 E INSPERA
Room Building Number of candidates
  • * The location (room) for a written examination is published 3 days before examination date. If more than one room is listed, you will find your room at Studentweb.
Examination

For more information regarding registration for examination and examination procedures, see "Innsida - Exams"

More on examinations at NTNU