Rein Ove Sikveland

About

Conversation analyst and phonetician.

I research social interaction in the workplace, including crisis negotiations, and interactions between members of the public and service providers within health and commercial organizations.

I co-develop CARM, an approach to turning conversation anlaytic research into training for professionals.

I was co-chief investigator in the CAiTE project (Conversation Analytic innovation for Teacher Education) at the University of South-Eastern Norway (USN, 2018-2021), investigating the oral assessment practices used in interactions between teachers and students in Norwegian secondary schools. We implement and evaluate training for teacher students based on conversation analytic research.

I co-ordinate the Master programme in speech and language therapy at NTNU, and develop research using a conversation analytic approach to better understand different types of communication disorders.

I have a BA and MA degree from NTNU (2000-2005); a PhD from the University of York (2008-2011); I was Research Fellow at the University of Oxford (2011-2013) and Loughborough University (2014-2019).

Publications

2021

Skovholt, Karianne; Solem, Marit Skarbø; Vonen, Maria Njølstad; Sikveland, Rein Ove; Stokoe, Elizabeth. (2021) Asking more than one question in one turn in oral examinations and its impact on examination quality. Journal of Pragmatics
Academic article
Skovholt, Karianne; Landmark, Anne Marie Dalby; Sikveland, Rein Ove; Solem, Marit Skarbø. (2021) Samtaleanalyse. En praktisk innføring. Cappelen Damm Akademisk Cappelen Damm Akademisk
Textbook
Sikveland, Rein Ove; Solem, Marit Skarbø; Skovholt, Karianne. (2021) How teachers use prosody to guide students towards an adequate answer. Linguistics and Education
Academic article

2020

Stokoe, Elizabeth; Huma, Bogdana; Sikveland, Rein Ove; Kevoe-Feldman, Heidi. (2020) When delayed responses are productive: Being persuaded following resistance in conversation. Journal of Pragmatics
Academic article
Sikveland, Rein Ove; Kevoe-Feldman, Heidi; Stokoe, Elizabeth. (2020) Overcoming Suicidal Persons’ Resistance Using Productive Communicative Challenges during Police Crisis Negotiations. Applied Linguistics
Academic article
Huma, Bogdana; Stokoe, Elizabeth; Sikveland, Rein Ove. (2020) Putting persuasion (back) in its interactional context. Qualitative Research in Psychology
Academic article
Stokoe, Elizabeth; Sikveland, Rein Ove; Albert, Saul; Hamann, Magnus; Housley, Will. (2020) Can humans simulate talking like other humans? Comparing simulated clients to real customers in service inquiries. Discourse Studies
Academic article
Huma, Bogdana; Stokoe, Elizabeth; Sikveland, Rein Ove. (2020) Vocabularies of social influence: Managing the moral accountability of influencing another. British Journal of Social Psychology
Academic article
Sikveland, Rein Ove; Stokoe, Elizabeth. (2020) Should police negotiators ask to ‘talk’ or ‘speak’ to persons in crisis? Word selection and overcoming resistance to dialogue proposals. Research on Language and Social Interaction
Academic article

2019

Sikveland, Rein Ove. (2019) Failed summons: Phonetic features of persistence and intensification in crisis negotiation. Journal of Pragmatics
Academic article
Stokoe, Elizabeth; Sikveland, Rein Ove. (2019) The backstage work negotiators do when communicating with persons in crisis. Journal of Sociolinguistics
Academic article
Huma, Bogdana; Stokoe, Elizabeth; Sikveland, Rein Ove. (2019) Persuasive Conduct: Alignment and Resistance in Prospecting “Cold” Calls. Journal of Language and Social Psychology
Academic article

2017

Stokoe, Elizabeth; Sikveland, Rein Ove; Huma, Bogdana. (2017) Entering the customer's domestic domain: Categorial systematics and the identification of ‘parties to a sale’. Journal of Pragmatics
Academic article
Sikveland, Rein Ove; Stokoe, Elizabeth. (2017) Enquiry calls to GP surgeries in the United Kingdom: Expressions of incomplete service and dissatisfaction in closing sequences. Discourse Studies
Academic article
Sikveland, Rein Ove; Zeitlyn, David. (2017) Using prosodic cues to identify dialogue acts: methodological challenge. Text & Talk
Academic article

2016

Sikveland, Rein Ove; Stokoe, Elizabeth. (2016) Dealing with resistance in initial intake and inquiry calls to mediation: The power of “Willing”. Conflict Resolution Quarterly
Academic article
Stokoe, Elizabeth; Sikveland, Rein Ove. (2016) Formulating solutions in mediation. Journal of Pragmatics
Academic article
Stokoe, Elizabeth; Sikveland, Rein Ove; Symonds, Jon. (2016) Calling the GP surgery: patient burden, patient satisfaction, and implications for training. British Journal of General Practice
Academic article
Sikveland, Rein Ove; Stokoe, Elizabeth; Symonds, Jon. (2016) Patient burden during appointment-making telephone calls to GP practices. Patient Education and Counseling
Academic article

2012

Sikveland, Rein Ove; Ogden, Richard. (2012) Holding gestures across turns: Moments to generate shared understanding. Gesture
Academic article
Sikveland, Rein Ove. (2012) Negotiating towards a next turn: Phonetic resources for ‘doing the same’. Language and Speech
Academic article

2010

Sikveland, Rein Ove; Öttl, Anton; Amdal, Ingunn; Ernestus, Mirjam; Svendsen, Torbjørn; Edlund, Jens. (2010) Spontal-N: A Corpus of Interactional Spoken Norwegian. European Language Resources Association
Other

2009

Koreman, Jacques; Andreeva, Bistra; Barry, William J.; Sikveland, Rein Ove; van Dommelen, Wim A.. (2009) Cross-language differences in the production of phrasal prominence in Norwegian and German. Peter Lang Publishing Group
Academic chapter/article/Conference paper

Journal publications

Sønsterud, Hilda; Landmark, Anne Marie; Sikveland, Rein Ove. (2024) NY KUNNSKAP OM LØPSK TALE MED TVERRFAGLIG FORSKNING: BETYDNINGEN AV Å KUNNE INKLUDERE SAMTALEANALYSE (CA) SOM VERKTØY I KUNNSKAPSUTVIKLINGEN. Norsk tidsskrift for logopedi
Article in business/trade/industry journal
Solem, Marit Skarbø; Sikveland, Rein Ove; Stokoe, Elizabeth; Skovholt, Karianne. (2023) How do students receive help from teachers? Initiating assistance in small group classroom interactions. Applied Linguistics
Academic article
Landmark, Anne Marie Dalby; Sikveland, Rein Ove; Sønsterud, Hilda. (2023) Selv-reparasjon for å komme problemer med forståelighet i forkjøpet: en samtaleanalytisk studie om løpsk tale. NLT - Norsk lingvistisk tidsskrift
Academic article
Sikveland, Rein Ove; Moser, Thomas; Solem, Marit Skarbø; Skovholt, Karianne. (2023) The effectiveness of the Conversation Analytic Role-Play Method (CARM) on interactional awareness: A feasibility randomized controlled trial with student teachers. Teaching and Teacher Education : An International Journal of Research and Studies
Academic article
Sikveland, Rein Ove; Stokoe, Elizabeth. (2023) A Cry for “Help”? How Crisis Negotiators Overcome Suicidal People's Resistance to Offers of Assistance. Journal of Language and Social Psychology
Academic article
Stokoe, Elizabeth; Sikveland, Rein Ove; Hamann, Magnus. (2022) Preparing to talk: Behind-the-scenes planning between negotiators for subsequent communication with persons in crisis. Journal of Pragmatics
Academic article
Skovholt, Karianne; Solem, Marit Skarbø; Vonen, Maria Njølstad; Sikveland, Rein Ove; Stokoe, Elizabeth. (2021) Asking more than one question in one turn in oral examinations and its impact on examination quality. Journal of Pragmatics
Academic article
Sikveland, Rein Ove; Solem, Marit Skarbø; Skovholt, Karianne. (2021) How teachers use prosody to guide students towards an adequate answer. Linguistics and Education
Academic article
Stokoe, Elizabeth; Huma, Bogdana; Sikveland, Rein Ove; Kevoe-Feldman, Heidi. (2020) When delayed responses are productive: Being persuaded following resistance in conversation. Journal of Pragmatics
Academic article
Sikveland, Rein Ove; Kevoe-Feldman, Heidi; Stokoe, Elizabeth. (2020) Overcoming Suicidal Persons’ Resistance Using Productive Communicative Challenges during Police Crisis Negotiations. Applied Linguistics
Academic article
Huma, Bogdana; Stokoe, Elizabeth; Sikveland, Rein Ove. (2020) Putting persuasion (back) in its interactional context. Qualitative Research in Psychology
Academic article
Stokoe, Elizabeth; Sikveland, Rein Ove; Albert, Saul; Hamann, Magnus; Housley, Will. (2020) Can humans simulate talking like other humans? Comparing simulated clients to real customers in service inquiries. Discourse Studies
Academic article
Huma, Bogdana; Stokoe, Elizabeth; Sikveland, Rein Ove. (2020) Vocabularies of social influence: Managing the moral accountability of influencing another. British Journal of Social Psychology
Academic article
Sikveland, Rein Ove; Stokoe, Elizabeth. (2020) Should police negotiators ask to ‘talk’ or ‘speak’ to persons in crisis? Word selection and overcoming resistance to dialogue proposals. Research on Language and Social Interaction
Academic article
Sikveland, Rein Ove. (2019) Failed summons: Phonetic features of persistence and intensification in crisis negotiation. Journal of Pragmatics
Academic article
Stokoe, Elizabeth; Sikveland, Rein Ove. (2019) The backstage work negotiators do when communicating with persons in crisis. Journal of Sociolinguistics
Academic article
Huma, Bogdana; Stokoe, Elizabeth; Sikveland, Rein Ove. (2019) Persuasive Conduct: Alignment and Resistance in Prospecting “Cold” Calls. Journal of Language and Social Psychology
Academic article
Stokoe, Elizabeth; Sikveland, Rein Ove; Huma, Bogdana. (2017) Entering the customer's domestic domain: Categorial systematics and the identification of ‘parties to a sale’. Journal of Pragmatics
Academic article
Sikveland, Rein Ove; Stokoe, Elizabeth. (2017) Enquiry calls to GP surgeries in the United Kingdom: Expressions of incomplete service and dissatisfaction in closing sequences. Discourse Studies
Academic article
Sikveland, Rein Ove; Zeitlyn, David. (2017) Using prosodic cues to identify dialogue acts: methodological challenge. Text & Talk
Academic article
Sikveland, Rein Ove; Stokoe, Elizabeth. (2016) Dealing with resistance in initial intake and inquiry calls to mediation: The power of “Willing”. Conflict Resolution Quarterly
Academic article
Stokoe, Elizabeth; Sikveland, Rein Ove. (2016) Formulating solutions in mediation. Journal of Pragmatics
Academic article
Stokoe, Elizabeth; Sikveland, Rein Ove; Symonds, Jon. (2016) Calling the GP surgery: patient burden, patient satisfaction, and implications for training. British Journal of General Practice
Academic article
Sikveland, Rein Ove; Stokoe, Elizabeth; Symonds, Jon. (2016) Patient burden during appointment-making telephone calls to GP practices. Patient Education and Counseling
Academic article
Sikveland, Rein Ove; Ogden, Richard. (2012) Holding gestures across turns: Moments to generate shared understanding. Gesture
Academic article
Sikveland, Rein Ove. (2012) Negotiating towards a next turn: Phonetic resources for ‘doing the same’. Language and Speech
Academic article

Books

Sikveland, Rein Ove; Kevoe-Feldman, Heidi; Stokoe, Elizabeth. (2022) Crisis Talk: Negotiating with Individuals in Crisis. Routledge Routledge
Academic monograph
Skovholt, Karianne; Landmark, Anne Marie Dalby; Sikveland, Rein Ove; Solem, Marit Skarbø. (2021) Samtaleanalyse. En praktisk innføring. Cappelen Damm Akademisk Cappelen Damm Akademisk
Textbook

Part of book/report

Sikveland, Rein Ove; Öttl, Anton; Amdal, Ingunn; Ernestus, Mirjam; Svendsen, Torbjørn; Edlund, Jens. (2010) Spontal-N: A Corpus of Interactional Spoken Norwegian. European Language Resources Association
Other
Koreman, Jacques; Andreeva, Bistra; Barry, William J.; Sikveland, Rein Ove; van Dommelen, Wim A.. (2009) Cross-language differences in the production of phrasal prominence in Norwegian and German. Peter Lang Publishing Group
Academic chapter/article/Conference paper

PRODUKT

Sikveland, Rein Ove. (2022) CAiTE promovideo 6. Lærers prosodi.
Digital learning tools

Outreach

2023

Academic lecture

Sikveland, Rein Ove; Landmark, Anne Marie Dalby; Sønsterud, Hilda. (2023) Initiating repair in conversations involving people with cluttered speech. University of Silesia/International Cluttering Association (ICA) 3rd World Conference on Cluttering , Katowice, Polen 2023-09-16 - 2023-09-17
Academic lecture

Sikveland, Rein Ove; Landmark, Anne Marie Dalby; Sønsterud, Hilda. (2023) Å repetere uten å eksponere: selv-initiert selv-reparasjon hos personer med løpsk tale. Uppsala University OFTI (områdesgruppen för forskning om tal och interaktion) , Uppsala, Sweden 2023-09-21 - 2023-09-22
Academic lecture

Arnold, Brittany Mason; Sikveland, Rein Ove; Lindsay, Ferrara. (2023) Extending and revising manual holds when managing non-answers to questions in Norwegian Sign Language. International Society for Conversation Analysis and University of Queensland ICCA 2023-International Conference on Conversation Analysis , Brisbane, Australia 2023-06-26 - 2023-07-02
Academic lecture

Sikveland, Rein Ove; Landmark, Anne Marie Dalby. (2023) Initiering av reparasjon i samtaler med personer med løpsk tale. Universitetet i Oslo De norske interaksjonsdagene , Blindern, Oslo 2023-01-05 - 2023-01-06
Academic lecture

Sikveland, Rein Ove; Urbanik, Pawel Kazimierz. (2023) Exposing actions based on their delivery: How police professionals face efforts to undermine their agenda. The University of Queensland International Conference on Conversation Analysis , Brisbane 2023-06-26 - 2023-07-02

2022

Lecture

Sikveland, Rein Ove; Skovholt, Karianne. (2022) Samtaleanalytisk intervensjon i lærerutdanningen: intervensjonen . Skriv! Les! 2022-05-10 - 2022-05-11
Academic lecture

Sikveland, Rein Ove. (2022) How do teachers use subtle feature of the voice to evaluate student answers?. Universitetet i Sørøst-Norge CAiTE End of Programme Seminar , Borre RS Noatun 2022-03-10 - 2022-03-11
Academic lecture

Sikveland, Rein Ove; Moser, Thomas. (2022) The CAiTE / CARM intervention. Universitetet i Sørøst-Norge CAiTE End of Programme Seminar , Borre RS Noatun 2022-03-10 - 2022-03-11
Academic lecture

Sikveland, Rein Ove. (2022) A summary of CAiTE outputs: Teaching materials. University of South-eastern Norway CAiTE End of Programme Seminar , Horten 2022-03-10 - 2022-03-11
Lecture

Sikveland, Rein Ove. (2022) Hvordan håndtere motstand hos parter i konflikt og krise? Et samtaleanalytisk perspektiv. Institutt for offentlig rett Forum for tvisteløsning , Universitetet i Oslo 2022-11-04 -
Lecture

Sikveland, Rein Ove. (2022) Forhandlinger med individ i krise. Seminar, beredskapstjenesten i Trøndelag politidistrikt 2022-11-29 -

2021

Academic lecture

Sikveland, Rein Ove. (2021) Conversation Analysis in teacher training: evaluating the learning outcomes . Erasmus University Medical Center Conversation Analysis for educational practice , Rotterdam/Teams 2021-11-30 -

2020

Lecture

Sikveland, Rein Ove; Skovholt, Karianne; Solem, Marit Skarbø. (2020) Samtalen som redskap i undervisning og muntlig eksamen. Universitetet i Sørøst-Norge Kurs , Bakkenteigen, USN 2020-10-16 -

2019

Academic lecture

Fischer, Joel; Reeves, Stuart; Porcheron, Martin; Sikveland, Rein Ove. (2019) Progressivity for voice interface design. Proceedings of the 1st International Conference on Conversational User Interfaces 2019-08-22 - 2019-08-23
Academic lecture

Solem, Marit Skarbø; Sikveland, Rein Ove; Stokoe, Elizabeth; Skovholt, Karianne. (2019) How do teachers join students' ongoing small group interaction - negotiating desk talk (re-) entries. University of Mannheim The International Institute for Ethnomethodology and Conversation Analysis -IIEMCA 2019-07-01 - 2019-07-05

Språkvelger

Rein Ove Sikveland